Returns & Exchanges
At Barnwood USA, we want you to be completely satisfied with your rustic home decor. If your purchase doesn't perfectly fit your space, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Pack Your Items
Carefully place the unused items back in their original packaging, ensuring all hardware and components are included to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned wood products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing